Welcome to adoreestore.online, your trusted women’s casual clothing shopping website. We focus on providing high-quality plaid shorts, casual short sleeves, floral skirts and casual pants and other fashionable items. In order to ensure that your shopping experience is pleasant and worry-free, we have formulated the following return and exchange terms. Please read and understand the following carefully before shopping so that you can smoothly handle the return or exchange procedures when necessary.

  1. Return Policy
    Return conditions:
    The product must be in its original state, not worn, washed or damaged.
    All labels, packaging and accessories of the product must be intact.
    The return application must be made within 7 days of receiving the product.
    Return process:
    Log in to your account, find the product to be returned in the order history, and click “Apply for Return”.
    Fill in the reason for return and return quantity, and submit the return application.
    We will review your return application within 3 working days and send the return address and return guide to your registered email address.
    Return the product to the designated address according to the return guide, and ensure that the product packaging is intact for a smooth refund.
    Refund method:
    After the returned goods are inspected and found to be correct, we will refund them according to your original payment method, and the refund amount will deduct any shipping costs and possible handling fees.
    Refunds are usually processed within 3 working days after receiving the returned goods, and the specific arrival time depends on your payment bank or payment platform.
  2. Exchange policy
    Exchange conditions:
    The goods must be in original condition, not worn, washed or damaged.
    All labels, packaging and accessories of the goods must be intact.
    The exchange application must be made within 7 days of receiving the goods.
    The exchanged goods must be different in style, color and size from the original order, and there must be sufficient stock.
    Exchange process:
    Log in to your account, find the goods to be exchanged in the order history, and click “Apply for Exchange”.
    Select the style, color and size of the goods you want to exchange, and submit the exchange application.
    We will review your exchange application within 3 working days and send the exchange address and exchange guide to your registered email address.
    Return the original product to the designated address according to the exchange guide, and ensure that the product packaging is intact.
    We will send you a replacement product within 3 working days after receiving the returned product.
    Exchange fee:
    If the exchange is caused by product quality problems, we will bear the shipping cost of the replacement product.
    For exchanges not caused by quality problems, the shipping cost must be borne by you.
  3. Notes
    Special products:
    Some special products (such as customized products, promotional products, etc.) may not support return or exchange services. Please refer to the product details page for details.
    Return and exchange period:
    Please be sure to apply for return or exchange within 7 days after receiving the product. Expired applications will not be accepted.
    Return and exchange results:
    We will complete the inspection within 3 working days after receiving the returned product, and process a refund or send out a replacement product for you according to the actual situation.
    If the return or exchange is caused by product problems, we will wholeheartedly provide you with a satisfactory solution.
    We are committed to providing you with high-quality products and services to ensure that your shopping experience is pleasant and worry-free. If you have any questions or suggestions, please feel free to contact us. Thank you for your trust and support!