Welcome to adoreestore.online, your trusted women’s casual clothing shopping website. In order to help you better understand our services and solve questions during the shopping process, we have compiled the following frequently asked questions. If your question is not listed here, please feel free to contact us through our customer service channels.

  1. Account and Registration
    How to register an account?
    Visit the official website of this website, click the “Register” button at the top of the page, fill in the relevant information and complete the verification.
    What if I forget my password?
    Click the “Forgot Password” link on the login page, enter your registered email address, and we will send a link to reset your password to your email address.
    Why do you need to register an account?
    After registering an account, you can enjoy member privileges such as faster checkout process, order tracking, points accumulation and exclusive discounts.
  2. Product Information
    How to view product details?
    Click the product image or title to enter the product details page to view the product size, material, washing instructions and other information.
    How to choose the product size?
    Please refer to our size guide and choose the right size according to your height, weight and usual wearing habits. If you have any questions, you can consult customer service for professional advice.
    Is there a difference between the product color and the picture?
    We try our best to ensure that the product picture matches the actual color, but there may be slight color difference due to factors such as shooting light and display settings. Please refer to the actual product.
  3. Order and payment
    How to place an order?
    Add the desired product to the shopping cart, select the delivery address and payment method, confirm the order information and submit it.
    What payment methods are supported?
    We support multiple payment methods such as credit card, debit card, PayPal, etc., please refer to the payment options on the website.
    Order cancellation and modification?
    If you need to cancel or modify the order, please contact customer service as soon as possible. Once the order is shipped, it cannot be cancelled or modified.
  4. Delivery and return and exchange
    Delivery range and time?
    We provide global delivery services. Please refer to the shipping terms on the website for specific delivery time.
    How to apply for return and exchange?
    If the received product has quality problems or does not meet your expectations, please contact customer service within 7 days after receiving the product to apply for return and exchange.
    Who will bear the return and exchange costs?
    If the return or exchange is caused by product quality problems, we will bear the return or exchange costs. For returns or exchanges not caused by quality problems, the costs must be borne by you.
  5. Privacy and Security
    How to protect my personal information?
    We use advanced security technologies and management measures to protect your personal information, including encryption technology, firewalls and regular data backup. For specific privacy protection measures, please refer to our privacy policy.
    Will my payment information be leaked?
    We promise not to disclose your payment information to third parties. All payment information is processed through a secure payment gateway.
  6. Others
    How to contact customer service?
    You can contact us through the customer service hotline, email, etc. For specific contact information, please see the “Contact Us” page at the bottom of the website.
    We are committed to providing you with high-quality products and services. Thank you for your trust and support! If you have any questions or suggestions, please feel free to contact us.